Terms & Conditions
The terms that apply when you buy from or contact Mimi Joi.
Last updated: 16 October 2026
1. Who we are
Mimi Joi is Erica's own handmade business, based in Bradford, run alongside her work at ACAP (African Caribbean Achievement Project).
2. What we offer
- Handmade goods, scrunchies, beauty bags, and other sewing work made by Erica, including seasonal lines such as Christmas products and patchwork zipper pouches, sold through our online shop.
- ACAP-made goods, items made at ACAP by Erica and her class, listed as their own separate category.
- Therapeutic Art Classes, advertised on this site for information only. These classes are run by ACAP directly, not sold or booked through this site, see section 5.
3. Orders & payment
When you place an order for handmade or ACAP-made goods through our online shop, you'll receive an order confirmation once payment has been taken. Because these are handmade items, stock is limited, if an item sells out before your order is confirmed, we'll let you know and refund you in full rather than substitute a different item without asking.
4. Returns & refunds
See our full Refund Policy for how returns, cancellations, and refunds work for online shop orders.
5. Classes, advertising only
Our Therapeutic Art Classes are shown on this site so you know they exist and when they run. They are ACAP's own programme, not something Mimi Joi sells or takes bookings for, if you'd like to attend, you'll need to get in touch with ACAP directly, not through this site.
6. Liability
We take reasonable care in how we describe and photograph our products, but handmade items can vary slightly from photos, that's part of them being handmade, not a fault.
7. Governing law
These terms are governed by the laws of England and Wales.
8. Contact us
You can email us at mimijoishoponline@gmail.com or reach us on WhatsApp: message us here (opens in a new tab). Mimi Joi is based in Bradford, West Yorkshire, serving the UK.